Common NG9-1-1 GIS Obstacles Tackled by GeoComm’s Proven Process

October 19, 2017

St. Cloud, MN: GIS Data has a mission critical role in Next Generation 9-1-1 (NG9-1-1) systems and today is the day to begin your preparations. GeoComm is excited to share a diagram that outlines our proven approach to understanding the GIS requirements for NG9-1-1 and tackling your GIS Data issues. In addition, the diagram outlines how the State of South Dakota identified and overcame their GIS data quality challenges. 

GeoComm developed the proven Assess, Improve, Maintain approach to be an effective and streamline process agencies can use for preparing their GIS data for an NG9-1-1 environment. Because the NG9-1-1 services utilized in this approach are simple and straightforward, they are easily adaptable for jurisdictions of all sizes including local, regional, or statewide.

The State of South Dakota began formally transitioning to a GIS process and solution that was tailored to meet the rigors demands of NG9-1-1 in 2014. By approaching their transition utilizing the Assess, Improve, and Maintain process, the State of South Dakota has greatly improved the quality of their GIS data and has an established Quality Control (QC) plan to maintain it.

“It was a big undertaking to get to the point of having a statewide GIS dataset that could be used for call routing in NG9-1-1; however, we knew we could get there with GeoComm through a collaborative and coordinated effort. In addition, to the essential public safety role this GIS dataset plays, local and state offices will also benefit from having a single seamless, gapless GIS dataset,” Shawnie Rechtenbaugh, Deputy Secretary and State 9-1-1 Coordinator, South Dakota Department of Public Safety.

CLICK HERE to view the diagram and learn more about how you can overcome your NG9-1-1 GIS data challenges with our proven Assess, Improve, Maintain process. In addition, the diagram outlines the State of South Dakota’s journey to Achieving Public Safety Grade GIS Data for NG9-1-1.

Shawnie Rechtenbaugh was also a guest presenter for GeoComm’s recent webinar titled Working Together to Achieve Public Safety Grade GIS Data.  A recording of the webinar can be found HERE.

About GeoComm:  GeoComm was founded in 1995 to provide county governments with turnkey emergency 9-1-1 development services. Over the subsequent 21 years, the company has grown to serve local, regional, statewide, and military agencies in forty-nine states, helping to keep more than 100 million people safe.  Today, GeoComm has a national reputation as a leading provider of public safety GIS systems that route emergency calls to the appropriate call center, map the caller’s location on call taker or dispatcher maps, and guide emergency responders to the scene of the accident on mobile displays within police, fire and ambulance vehicles.  Our NG9-1-1 GIS solutions provide GIS data quality control, transformation, a nd aggregation services as well NG9-1-1 system emergency call routing. To learn more about GeoComm, please visit