Public safety and Geographic Information Systems (GIS) staff know the new reality for 9-1-1 is that GIS will play a mission critical role in future systems. In an NG9-1-1 system, GIS will be the mission critical database utilized for location validation and call routing. With NG9-1-1, GIS personnel will be asked to support public safety needs to an even larger degree than in the past. Local and state governments will be faced with new challenges which will need to be addressed.
This white paper focuses on three on-going processes between GIS and public safety that need to be addressed in an NG9-1-1 system and goes beyond synchronizing the Automatic Location Identification (ALI) database and Master Street Address Guide (MSAG) with the GIS data. This includes:
- Area of focus #1: Locally authoritative GIS data
- Area of focus #2: GIS data aggregation
- Area of focus #3: GIS support to ESInet and PSAPs
In addition, this white paper specifically looks at the importance of partnerships and collaboration throughout NG9-1-1 implementation and provides examples and lessons learned of two jurisdictions: the North Central Texas Council of Governments (NCTCOG) and the State of Maine Emergency Services Communication Bureau (Maine ESCB) as they undertook their transition to NG9-1-1.