New Emergency Mapping Software Enhances 9-1-1 Call Taking and Dispatch Capabilities

October 25, 2018

St. Cloud, MN:  GeoComm is pleased to announce the general availability for the newest emergency dispatch mapping software, GeoComm Dispatch Map.  This software is an exciting, innovative solution utilizing GIS data to provide a more accurate location of 9-1-1 emergency callers, aiding in faster emergency response.

Designed based on user feedback and tailored to include dispatchers’ preferences, GeoComm Dispatch Map utilizes the latest Esri ArcGIS runtime and offers powerful tools for live 9-1-1 call mapping, intuitive searches, shared bookmarks, and more.

Our goal while developing GeoComm Dispatch Map was to improve dispatchers 9-1-1 call taking experience and offer public safety entities a 9-1-1 dispatch mapping solution that is reliable, cost-effective, and easy to implement.  Not only does this software provide greater situational awareness to dispatchers, it also saves them time, can offer improved indoor location accuracy, and supports your agency’s transition to NG9-1-1,” Erik Loberg, Vice President of Product Management.

Leading up to its general release status, this software was made available to our current customers and is already being used at multiple sites.  To learn more about this software visit our Dispatch Map webpage.

About GeoComm: GeoComm was founded in 1995 to provide county governments with turnkey emergency 9-1-1 development services. Over the subsequent 23 years, the company has grown to serve local, regional, statewide, and military agencies in forty-nine states, helping to keep more than 100 million people safe. Today, GeoComm has a national reputation as a leading provider of public safety GIS systems that route emergency calls to the appropriate call center, map the caller’s location on call taker or dispatcher maps, and guide emergency responders to the scene of the accident on mobile displays within police, fire and ambulance vehicles. Our NG9-1-1 GIS solutions provide GIS data quality control, transformation, and aggregation services as well NG9-1-1 system emergency call routing. To learn more about GeoComm, please visit