Copyright GeoComm, Inc. All rights reserved.
Articles & Case Studies
A fire rescue in Saline County, Missouri,
demonstrates the value of E9-1-1 Systems
Product Information
“I would like to tell all of you that our 9-1-1 emergency services did their job that night. Through the
upgraded equipment at the 9-1-1 center, they were able to track the 9-1-1 cellular telephone call
which gave us our most important information, the location information. When the new 9-1-1
dispatch center opened earlier this year we were able to upgrade our equipment and we are now able
to track cellular calls and give locations when callers are unable to give it themselves. So, it is with
this equipment we are able to locate and get people to where they need to be. The ambulance
arrived and treated the victim and rendered aid. Everyone did the job they were prepared to do.”
Jesse Coslet - Saline County 9-1-1 Commissioner
Jesse Coslet - Saline County 9-1-1 Commissioner
In December 2010 two Marshall Missouri Police Officers and one Saline
County Sheriff's Deputy received awards for their actions in saving the life of a
man in a burning building. On December 20, 2010 police responded to a
house fire where a man trapped inside had called 9-1-1 from his cell phone.
When the officers arrived at the house, the heavy smoke and flames coming from the house prevented their rescue attempts through the front and back doors, so they had to break a window. Through the broken window the three officers were then able to pull the wheelchair-bound man from the fire.
The officers credit the county’s new Enhanced 9-1-1 (E9-1-1) system in helping them save this man from the fire. Earlier in 2010, the county consolidated to one joint dispatch center. With that consolidation, the county implemented a new E9-1-1 system.
Like the majority of 9-1-1 calls received in Saline County, this call came in on a cell phone. While a landline call provides an address for 9-1-1 dispatchers, a cell phone first provides the location of the cell tower processing the cell phone’s signal. 9-1-1 dispatchers then re-plot the cell phone call using “phase two” mapping. When the Saline County 9-1-1 dispatchers re-plotted this particular call, it took them to a location 40 feet away from the burning house. From there the three responding officers were able to see the flames from the burning house and were able to rescue the trapped man. Prior to Saline County being able to plot phase two calls, they would have been provided a general area about nine miles in diameter.
“I would like to tell all of you that our 9-1-1 emergency services did their job that night. Through the upgraded equipment at the 9-1-1 center, they were able to track the 9-1-1 cellular telephone call which gave us our most important information, the location information. When the new 9-1-1 dispatch center opened earlier this year we were able to upgrade our equipment and we are now able to track cellular calls and give locations when callers are unable to give it themselves. So, it is with this equipment we are able to locate and get people to where they need to be. The ambulance arrived and treated the victim and rendered aid. Everyone did the job they were prepared to do,” Jesse Coslet - Saline County 9-1-1 Commissioner.
GeoComm commends the emergency services staff at Saline County and the three officers who risked their lives to save this 9-1-1 caller. We are proud to be a small part of your ability to provide life-saving services for your community by locating 9-1-1 callers. Saline County is a valued partner and we applaud your bravery.
Click here to read more about these three officers or watch a short video below of them receiving their awards.
When the officers arrived at the house, the heavy smoke and flames coming from the house prevented their rescue attempts through the front and back doors, so they had to break a window. Through the broken window the three officers were then able to pull the wheelchair-bound man from the fire.
The officers credit the county’s new Enhanced 9-1-1 (E9-1-1) system in helping them save this man from the fire. Earlier in 2010, the county consolidated to one joint dispatch center. With that consolidation, the county implemented a new E9-1-1 system.
Like the majority of 9-1-1 calls received in Saline County, this call came in on a cell phone. While a landline call provides an address for 9-1-1 dispatchers, a cell phone first provides the location of the cell tower processing the cell phone’s signal. 9-1-1 dispatchers then re-plot the cell phone call using “phase two” mapping. When the Saline County 9-1-1 dispatchers re-plotted this particular call, it took them to a location 40 feet away from the burning house. From there the three responding officers were able to see the flames from the burning house and were able to rescue the trapped man. Prior to Saline County being able to plot phase two calls, they would have been provided a general area about nine miles in diameter.
“I would like to tell all of you that our 9-1-1 emergency services did their job that night. Through the upgraded equipment at the 9-1-1 center, they were able to track the 9-1-1 cellular telephone call which gave us our most important information, the location information. When the new 9-1-1 dispatch center opened earlier this year we were able to upgrade our equipment and we are now able to track cellular calls and give locations when callers are unable to give it themselves. So, it is with this equipment we are able to locate and get people to where they need to be. The ambulance arrived and treated the victim and rendered aid. Everyone did the job they were prepared to do,” Jesse Coslet - Saline County 9-1-1 Commissioner.
GeoComm commends the emergency services staff at Saline County and the three officers who risked their lives to save this 9-1-1 caller. We are proud to be a small part of your ability to provide life-saving services for your community by locating 9-1-1 callers. Saline County is a valued partner and we applaud your bravery.
Click here to read more about these three officers or watch a short video below of them receiving their awards.
GeoLynx Family of Products