Software Support and Maintenance
In a mission-critical environment, software performance must always be at its peak. The GeoLynx Family of Products helps you increase efficiency in an emergency.
GeoComm’s technical experts help ensure you receive efficient support and evolving software to meet the industry’s changing needs. By investing in quality software support and maintenance, you can be at ease knowing GeoComm is here to assist with software concerns and resolve software issues quickly.
Through an annual software support and maintenance agreement, GeoComm will:
- Provide you with regular service packs resolving reported issues or feature enhancements
- Review and incorporate selected enhancement requests to ensure the software continues to evolve to meet your needs
- Accept unlimited toll-free calls, e-mails, and faxes related to any software concern during regular business hours
- Have available a team of responsive, knowledgeable Technical Support Analysts to provide one-on-one emergency support outside regular business hours
- Respond to you within four hours or less during regular business hours
Contact Software Technical Support for assistance with the GeoLynx Family of Products