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Visit us at these upcoming tradeshows:
January
California NENA
San Diego, CA
1/31 - 2/3
Wireless Accuracy Testing
Each year over 80 million 9-1-1 calls are made from wireless phones within the United States. For many agencies who receive wireless 9-1-1 calls, the main problem they face is not knowing the location accuracy for the information they are receiving. GeoComm offers a complete Wireless E9-1-1 Location Accuracy Testing to validate the level and quality of location data currently being provided by your agencies wireless service providers.

GeoComm will conduct a series of test calls to capture the current status and accuracy of wireless 9-1-1 calls. The data is then analyzed and used to work with wireless service providers to improve location accuracy and provide effective dispatch of emergency services. GeoComm will also review the PSAP operational practices to evaluate the quality of wireless location data being delivered to the PSAPs and the associated operational practices in processing a wireless call. Because of the many variables in the wireless and 9-1-1 networks Wireless E9-1-1 Location Accuracy Testing is crucial to ensure citizens safety when dialing 9-1-1.
GeoLynx Desktop
Locating and displaying emergency incidents in your jurisdiction is fully automated by installing GeoLynx 9-1-1. When a 9-1-1 call is placed, GeoLynx Desktop automatically captures the address from the ALI stream and instantly plots an arrow at the caller's location on your digital base map.

GeoLynx Desktop is a full-featured, professional-level desktop mapping software package specifically tailored for 9-1-1 emergencies.
For more information visit: http://www.geo-comm.com/ng911m apping.html
Upcoming GeoComm presentation on NG9-1-1
A fire rescue in Saline County, Missouri, demonstrates the value of E9-1-1 Systems
In December 2010 two Marshall Missouri Police Officers and one Saline County Sheriff's Deputy received awards for their actions in saving the life of a man in a burning building. On December 20, 2010 police responded to a house fire where a man trapped inside had called 9-1-1 from his cell phone.

When the officers arrived at the house, the heavy smoke and flames coming from the house prevented their rescue attempts through the front and back doors, so they had to break a window. Through the broken window the three officers were then able to pull the wheelchair-bound man from the fire.

The officers credit the county’s new Enhanced 9-1-1 (E9-1-1) system in helping them save this man from the fire. Earlier in 2010, the county consolidated to one joint dispatch center. With that consolidation, the county implemented a new E9-1-1 system.

Like the majority of 9-1-1 calls received in Saline County, this call came in on a cell phone. While a landline call provides an address for 9-1-1 dispatchers, a cell phone first provides the location of the cell tower processing the cell phone’s signal. 9-1-1 dispatchers then re-plot the cell phone call using “phase two” mapping. When the Saline County 9-1-1 dispatchers re-plotted this particular call, it took them to a location 40 feet away from the burning house. From there the three responding officers were able to see the flames from the burning house and were able to rescue the trapped man. Prior to Saline County being able to plot phase two calls, they would have been provided a general area about nine miles in diameter.

“I would like to tell all of you that our 9-1-1 emergency services did their job that night. Through the upgraded equipment at the 9-1-1 center, they were able to track the 9-1-1 cellular telephone call which gave us our most important information, the location information. When the new 9-1-1 dispatch center opened earlier this year we were able to upgrade our equipment and we are now able to track cellular calls and give locations when callers are unable to give it themselves. So, it is with this equipment we are able to locate and get people to where they need to be. The ambulance arrived and treated the victim and rendered aid. Everyone did the job they were prepared to do,” Jesse Coslet - Saline County 9-1-1 Commissioner.

GeoComm commends the emergency services staff at Saline County and the three officers who risked their lives to save this 9-1-1 caller. We are proud to be a small part of your ability to provide life-saving services for your community by locating 9-1-1 callers. Saline County is a valued partner and we applaud your bravery.

Click here to read more about these three officers or watch a short video below of them receiving their awards.
California NENA Conference - Tuesday, February 2- 11:00 a.m.

The Role of GIS in the PSAP today and in an NG9-1-1 Environment - As our industry edges ever closer to Next Generation Technologies, GIS and mapping become a vital component of public safety. The lifeblood of NG9-1-1 is proper data synchronization. NG9-1-1 systems will soon rely on GIS data to determine not only where the call is coming from but also which PSAP the call should be. These systems will also leverage the GIS data to determine which responder is within the shortest drive distance of the call. Don't miss this presentation, NG Data Synchronization, and how it affects GeoSpatial Selective Routing (GSR) and NG9-1-1 Solutions.

NENA TDC/ODC Conference
There will be GeoComm staff presenting on several different topics in the GIS track at the upcoming NENA TDC/ODC Conference. The GIS track is dedicated to focusing on the different roles of GIS and how those roles can be integrated into Next Generation 9-1-1. These sessions will help you understand the critical emerging GIS issues already affecting public safety and how they will continue to grow and change as NG9-1-1 is implemented in agencies nationwide.
To learn more about the NENA TDC/ODC Conference visit: http://www.nena.org/tdc-odc
GeoComm GIS Trivia
GeoComm's GIS staff provides GIS Maintenance to customers in over 22 different states, affecting almost 8.2 million people.
Customer Testimonial
“GeoComm is a company that goes above and beyond the normal vendor expectations. Our dispatchers at Greeley County love the remote service GeoComm’s technical support provides when making updates to our GeoLynx 9-1-1 software. Personally, I appreciate the quick response I receive from our Account Manager when I have questions on financial issues related to E9-1-1 grants. GeoComm has continuously provided outstanding service and support; we look forward to working with them for years to come.”

Mike Rine-Sheriff, Greeley County, Kansas
NENA TDC/ODC
Nashville, TN
2/6 - 2/9
February
APCO Western Regional
Ontario, CA
2/7 - 2/9
MSA 2011 New Sheriff's Conference
Chaska, MN
2/13 - 2/18
March
Esri Partner Conference & Developers Summit
Nashville, TN
3/5 - 3/10
Osage Beach, MO
3/13 - 3/16
Des Moines, IA
3/21 - 3/23
Missouri NENA
Iowa APCO
Minnesota 9-1-1 Communications Conference
Alexandria, MN
3/27 - 3/30
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