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Less than one month after GeoLynx 9-1-1 was installed
in the Suisun City, California Police Department the
software was truly put to the test during a 9-1-1 call
where the caller did not know their location.
The 9-1-1 caller was on a boat. The boat was stuck in the mud and taking on water. To make it worse one of the five occupants was having a medical emergency. The police department used GeoLynx 9-1-1 to find the location of the boat, which instantly plotted the boat’s location in the waterway. The United States Coast Guard and the police department’s Boating Safety Team responded using the coordinates from GeoLynx 9-1-1. They located the boater within approximately 10 feet of the location on the map. The occupants were safely rescued shortly after placing the 9-1-1 call.
The Suisun City Police Department purchased GeoLynx 9-1-1 to aid them in locating wireless cell callers. They previously relied on MapQuest to do manual lookups of the caller’s latitude and longitude and then convert it to a physical address. This process was time consuming and could cause delays in potentially life threatening situations. It also relied on access to the Internet which may not have been available during emergency situations.
“Locating cell phone callers is difficult enough. When the cell phone caller is a novice boater on an unfamiliar waterway at night time with no known points of reference, you have a dangerous situation. Using GeoLynx 9-1-1 and the integrated satellite mapping, we knew immediately where the boater was located and our emergency responders were able to respond quickly and render necessary aid,” said Sergeant Andrew White “GeoLynx 9-1-1 immediately proved its value.”
GeoLynx 9-1-1 is an emergency dispatch GIS that adds integral mapping and geographic based decision support to enhanced 9-1-1 call handling and CAD dispatch systems. This software is a full-fledged command and control emergency dispatch geographic information center. It automatically captures the address from the ALI stream and instantly plots an arrow at the caller’s location on the digital base map.
The 9-1-1 caller was on a boat. The boat was stuck in the mud and taking on water. To make it worse one of the five occupants was having a medical emergency. The police department used GeoLynx 9-1-1 to find the location of the boat, which instantly plotted the boat’s location in the waterway. The United States Coast Guard and the police department’s Boating Safety Team responded using the coordinates from GeoLynx 9-1-1. They located the boater within approximately 10 feet of the location on the map. The occupants were safely rescued shortly after placing the 9-1-1 call.
The Suisun City Police Department purchased GeoLynx 9-1-1 to aid them in locating wireless cell callers. They previously relied on MapQuest to do manual lookups of the caller’s latitude and longitude and then convert it to a physical address. This process was time consuming and could cause delays in potentially life threatening situations. It also relied on access to the Internet which may not have been available during emergency situations.
“Locating cell phone callers is difficult enough. When the cell phone caller is a novice boater on an unfamiliar waterway at night time with no known points of reference, you have a dangerous situation. Using GeoLynx 9-1-1 and the integrated satellite mapping, we knew immediately where the boater was located and our emergency responders were able to respond quickly and render necessary aid,” said Sergeant Andrew White “GeoLynx 9-1-1 immediately proved its value.”
GeoLynx 9-1-1 is an emergency dispatch GIS that adds integral mapping and geographic based decision support to enhanced 9-1-1 call handling and CAD dispatch systems. This software is a full-fledged command and control emergency dispatch geographic information center. It automatically captures the address from the ALI stream and instantly plots an arrow at the caller’s location on the digital base map.
GeoLynx 9-1-1 put to the test in
Suisun City, California
Are you wondering how the FCC
narrowbanding mandate applies to
your agency?
Is figuring out the details and what you need to do too time consuming or mind boggling?
We can help. Our consultants are familiar with the mandate and its affects. Since it was enacted, we have been working with public safety agency clients to ensure their compliance.
Is figuring out the details and what you need to do too time consuming or mind boggling?
We can help. Our consultants are familiar with the mandate and its affects. Since it was enacted, we have been working with public safety agency clients to ensure their compliance.
FCC Narrowbanding
Mandate
Deadline January 1, 2013
Deadline January 1, 2013
For more information visit:
eclockti cking.html
eclockti cking.html
Customer Testimonials
"GeoComm Account Manager Jon
Greene has followed up on all
issues of our inquiry after the sale.
He has visited our site on several
occasions to check on things
and to answer in person our
questions. With the strength of the
software technical support, and
knowledgeable representative it is a
solid foundation to work from."
Michael Twitty -Director Sequatchie County, TN Emergency Communications District E9-1-1
_____________________________
"Itasca County has a solid partnership with GeoComm for providing both our GIS software in dispatch and for radio planning and implementation. We are a long-term, satisfied customer for software and appreciate the responsiveness of software technical support. In addition we know we have a trusted partnership with GeoComm's radio consultants. We know they will work with us to implement systems that are the best for our agency. I would readily recommend GeoComm to all my colleagues."
Sheriff Pat Medure-Itasca County, MN
Michael Twitty -Director Sequatchie County, TN Emergency Communications District E9-1-1
_____________________________
"Itasca County has a solid partnership with GeoComm for providing both our GIS software in dispatch and for radio planning and implementation. We are a long-term, satisfied customer for software and appreciate the responsiveness of software technical support. In addition we know we have a trusted partnership with GeoComm's radio consultants. We know they will work with us to implement systems that are the best for our agency. I would readily recommend GeoComm to all my colleagues."
Sheriff Pat Medure-Itasca County, MN
Phase II E9-1-1 software enhances
9-1-1 center in Webster County,
Mississippi
Webster County, Mississippi recently installed a new
Phase II E9-1-1 service that dramatically enhances their
dispatcher's ability to quickly and efficiently dispatch
emergency response personnel. When a call comes into
Webster County's dispatch center, GeoLynx 9-1-1
captures the phone number of the caller, the address of
where the call is initiated from, GPS location of that
address, and directions of the address to where the call is
from. This information allows their dispatchers to provide
emergency responders with: